Welcome to eBS…
Welcome to eBS…
The electronic Business Solutions Service Support Centre!
Strength lies in differences - not similarities...and through these differences we will obtain extraordinary results!
Who are we?
Please, allow us to introduce ourselves...
We are the electronic Business Solutions Service Support Centre (that being said, you can clearly see why we simply call ourselves - eBS!). We are a business unit within the Safety Codes Council (SCC). Specializing in Information Technology, we serve to develop, enhance and support the various safety system applications available to the Safety Codes Council, Alberta Municipal Affairs, and numerous municipalities, corporations, and agencies throughout the Province of Alberta.
Our Mission...
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To assist the Safety Codes Council in sustaining its mission by electronically connecting people, places and processes – as related to Alberta's safety system.
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About Us...
It's not so much about us as it is about you! Our team is comprised of various permanent and contract personnel all equally dedicated to providing enhanced service & support—from design & development to building and sustaining optimal client & customer relations. Our approach is simple, we take some of the most complex practices and transform them into simplified processes and deliver them to you! The process in which we achieve this however, is not so complex - our secret...coffee & chocolate!
Our Service & Support Includes...
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Application support & user assistance provided by our in-house service support desk, user support groups, training, demos and communications.
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State of the art infrastructure to support our various applications providing 24/7 application access, multi-level data security, and application data recovery.
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Application Change Requests and Release Management methodologies for continued application enhancements and customer satisfaction.